Conference Program

The schedule of content has been curated with a unique focus on the Southern States and CALA region’s hotel, resort, and private island destination market.

With a variety of learning experiences, the program aims to inspire and inform professionals looking to develop in their careers, gain inspiration, and get ahead of future trends.

This program is in partnership with NEWH, and accredited by the International Design Continuing Education Council (IDCEC).

Tuesday 3 June

10.30am - 10.40am

Opening Remarks & NEWH Scholarship

Join My Nguyen, as she opens the show and welcomes attendees. Following this, a winning interior design student will be awarded with the coveted NEWH scholarship, gifted by HRDS & CSI.

 

Location: HRDS Lounge

Speakers

My Nguyen
Director of Interior Design, Holland America Line & Seabourn
12.15pm - 1.00pm

Sustainable Design Summit: Reducing the mid-life waste crisis

This session continues the conversation on how to reduce waste in refurbishments developing from previous Sustainable Design Summit working groups. Speakers will provide recent updates on circularity projects, sharing their experiences and insights into the ‘how’ when it comes to circularity - and demonstrating the all-important ‘why’ which backs the business case. 

  • Comprehensive refits at 10 – 15 years include replacing carpets and thousands of loose furniture items
  • AIDA Evolution: closed-loop carpet initiatives demonstrate full circularity in action
  • Breaking down barriers in furniture donations
  • Bringing circularity on board vessels for true sustainability outcomes 
  • Reducing the mid-life waste crisis can also meet the business case
  • Beyond the demolition plan: how to make reduction and recycling a seamless process in hotel refurbishments

Speakers

Marc Spingler
Director Hotel Maintenance Dry Docks & Refit, AIDA Cruises
Stefan Bez
CEO, Oceancircle
Bruce Goff
Renovation Manager, Premium Brands Americas Design and Construction, IHG Hotels & Resorts
Cristina Stefani
Marketing & Communication Strategist, Aquafil Group
1.30pm - 2.30pm

NEWH Lunch & Learn

From Stay to Story: Creating Crave-Worthy Moments through Lifestyle Hotel

Today’s discerning travellers crave more than just luxury — they seek unforgettable, personalized moments delivered with seamless service. This dynamic panel reveals the visionary design and thoughtful strategies behind Beachmaker Resort, a destination built to captivate and convert.

Learn how curated guest experiences and intuitive service not only foster deep loyalty but drive measurable returns on investment.

Location: HRDS Lounge

Speakers

Johnathan Garrison
Vice President, Luxury Brands, Global Design US and Canada, Marriott International
Tom Haines
VP of Operations - Openings and Transitions, Mainsail Lodging and Development
Cynthia Guthrie
Executive Advisor, NEWH Inc.
Trisha Poole
President, Design Poole Inc.
2.45pm - 3.15pm

Leaders Debate: What’s the value brands are bringing to different regions across southern states and CALA?

Hotel interior projects must infuse local culture and storytelling to create authentic guest experiences that both inspire and educate. Featuring upper midscale to luxury products from Marriott, Grupo Posadas and Choice hotels, our esteemed panel will explore the key elements which resonate deeply with guests, and build connection with the local community.

 

Location: HRDS Lounge

Speakers

Juan Jose Marcos
Area Director of Operations, CALA, Marriott International
Cuauhtémoc Martínez Audiffred
Head of Openings and Hospitality Design, Grupo Posadas
Kavitha Iyer
Vice President of Architecture and Design, Choice Hotels
Kimberly Jackson
Managing Director, AvroKO
3.30pm - 4.00pm

Meet the Brand: The Parker Company

Join this exclusive Q&A with The Parker Company — an opportunity to hear experienced insights, ask your burning questions, and gain insider knowledge from one of the industry's leading procurement companies.

This session is held exclusively for CSI+ Members, Plus Pass & VIP Pass holders, Exhibitors, Sponsors, and Press.

Location: Cruise & Ferry VIP Lounge

Speakers

Nancy Smith
Senior Project Director, The Parker Company
4.00pm - 4.30pm

Conversions: Uniting diverse visions to elevate design

Project scope, quality and brand standards are all important for leveraging conversions in properties which are levelling up. Integrating the different perspectives and motivations of the owner, designer, architect, corporate operations and the brand is mission critical. Discover key strategies for defining the right scope to elevate and optimise design, ensuring net new unit growth in southern states and CALA.

 

Location: HRDS Lounge

Speakers

Meghann Day
President, HBA International
Andres Pacheco
VP Planning and Development and Owning Partner , Enjoy Group
Alex Mai
Regional Vice President, Development, Latin America & Caribbean, IHG Hotels & Resorts
Vito Lotta
Founder, LOTTA Strategic Hospitality
Bruce Goff
Renovation Manager, Premium Brands Americas Design and Construction, IHG Hotels & Resorts

Wednesday 4 June

10.45am - 11.15am

Designing for well-being: Wellness, connection, & the future of experiential hospitality

Join leading designers and hospitality experts as they explore how to craft spaces that foster holistic well-being, connection to nature, and multi-sensory rejuvenation. From fitness and wellness to F&B innovations, this panel will examine the evolving role of materials, FF&E choices, and spatial design in shaping guest experiences that inspire vitality and a profound sense of emotional connection - defining the next era of hospitality.

 

Location: HRDS Lounge

 

Speakers

Jessica Shea
VP Wellness, Retail & Leisure Operations, Hilton
Ana Ramirez
Co-Founder, Ancestral Handmade Hotels and Principal, KALA Design Group
Paul Bishop
Owner & Founder, Bishop Design
Nate Siehr
Principal, The Big Key Group
11.45am - 12.30pm

Shared horizons: Thinking across hospitality design disciplines

Land-based and cruise designers come together in conversations about key areas they can learn from each other. This session asks - how does each sector approach storytelling, authenticity and sense of place. And in the spirit of collaboration - where are the opportunities for working together, bringing different expertise to cross-fertilise designs?

 

Location: HRDS Lounge

Speakers

Tatiana Sheveleva
Chapi Design Inc., Owner/ Founder
Javier Calle
Founding Partner, Studio DADO
Ana Maria Girtu
Director Cruise Hotel Operations, The Ritz-Carlton Yacht Collection
Sabine Grimes
Principal, Unison Group Inc.
1.00pm - 2.00pm

Lunch & Learn with Sonesta

In this content session-cross-networking event, we'll hear directly from a leading hotel and resort brand getting insider knowledge on their design and procurement processes, and exciting upcoming projects.

Location: HRDS Lounge

Speakers

Aida Lora
Founder and Principal, Aida Lora Design
Anna Peretz
Director of Architecture Design & Construction, Sonesta International Hotels Corporation
3.00pm - 3.30pm

305 Design Break

In this interactive session, we spotlight Miami-based design studios, offering insights into their inspiring work across specialized sectors including hotel, cruise, retail, and restaurant design.

Location: HRDS Lounge

Speakers

Kenneth Crawford
President, Kenneth Crawford Interiors / ASID Florida South
Hilari Jones
Studio Design Leader, Hospitality, HKS
John Naranjo
Associate Principal + Retail Practice, Arcadis
Sherif Ayad
Founder & CEO, ID & Design International
Giancarlo Pietri
Principal & Creative Director, Urban Robot Associates