The HRDS Conference Program, in partnership with NEWH, is certified with CEU-accredited sessions. Take a look at the full program and speaker line-up below.
Wednesday 7 June
Keynote: HRDS Leaders Debate - Travel horizons and design trends for southern states and CALA
- Consumer trends in travel and hospitality and changing guest expectations in southern states & CALA
- Bleisure: where are the opportunities, and what's the impact on design?
- What's the outlook for travel to 2025, and what are any sub-regional differences?
- Connecting guests to the CALA region
- How is luxury changing across hotels and resorts, and across midscale, upscale and luxury sectors?
- How can hospitality deliver luxury and sustainable interiors using local resources in southern states & CALA?
- Using brand design standards to ensure quality, and to align an enhanced guest experience with the business case
- Impact of AI on the design world, and how to ensure designs are unique
A tale of design – creating an emotional connection
Storytelling allows designers to create an emotional connection with their audience – whether we are watching animations, taking a cruise or on vacation land side.
- Elevating the guest experience through design, service and storytelling
- The importance of authenticity for designing interiors which evoke emotional connections
- Designing for the senses
Shaping hospitality design through regional influences
- Regionality - tapping into inspirations at local and regional level to develop authentic, unique and nuanced designs with a strong contextual foundation
- Re-thinking the all-inclusive package – how are brands elevating and diversifying the offer?
- What is luxury becoming?
- Delivering on evolving travellers’ expectations in alignment with brand development (design & operations)
- Eco-tourism – connecting guests with the natural world around them
- Defining responsible design for projects, people and procurement of resources
- Regionality and local expertise – collaborating with local talent and local suppliers
What's new in fast design, guest loyalty and micro experiences?
- Building flexibility into design: nano experiences, small activation and micro restaurants
- Renovating, re-purposing and rebranding hotels in southern states and CALA
- Understanding how ‘fast design’ can deliver different experiences for returning guests
- ‘Fast design’ – what is it and what’s possible in hotel interiors?
- Regenerative design - creating a positive effect on the site throughout the design and development
- Sustainable design choices – lifespan extension, life cycle assessment, sourcing strategies